Welcome to CoreInsights, CoreAdvantage’s Monthly VPP Bulletin.

CoreInsights has been designed to provide helpful tips and advice to VPPPA members, Safety and Health professonals, their managment and colleagues in order to assist in creating continuous safety and health improvement.

Volume 3 Number 6

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  "HOT ISSUE" EXCHANGE - Alignment
  • Got a sticky question?  Bring it on.
  • Would you like some free consulting?  Now's your chance.  

Continue sending me your "head scratchers" that you just can't seem to resolve.  You'll read my advice in upcoming CoreInsights newsletters.   

Email me your Hot Issue or Quesitons by clicking here.

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"HOT ISSUE" QUESTIONS & ADVICE - Alignment: Measuring Performance

During the last three months we have been discussing how all organizations struggle with alignment issues.

In the last issue we talked about the importance of managing your sites safety leadership. Without top leadership balancing the naturally occurring competing forces between safety, production and quality, safety typically losses out and employees do what is natural. They get the job done the fastest, easiest, and the most comfortable way – frequently this means taking “short cuts” or engaging in “at-risk” behaviors.

Why Measure Performance?


“What gets measured and rewarded gets done ...” - Demming

This says it all when you look at the question: why measure performance? What is equally important, however, is what you measure and what you do as a result!

The bottom line financial reality for organizations can unfortunately drive unwanted methods that place employees “at-risk”. Problems occur when someone in the chain of command perceives they are under pressure to produce bottom line financial results and the bottom line becomes more important than how it’s created. Thus the age old competition of production, quality vs. safety plays out. To successfully manage these competing pressures requires a balancing act. The right mix of metrics can help managers balance these pressures, manage the safety process, and drive continuous improvement.

Creating Measures

The single greatest flaw that organizations make when creating metrics is not taking the time to develop the right mix that is aligned with the organizations goals and objectives. Rather metrics are used because they are easy to measure and have been traditionally used (OSHA rates). In short they don’t provide site specific performance information that is needed to ensure that the right things and are being done the right way.

The most important factors that go into creating measures are ensuring that the measures are specific to your site needs. They need to measure key performance areas that if accomplished will ensure your success and drive improvement. For example, if you’re struggling with ensuring that audits are accomplished then establish a measure for audits. If you’re struggling with attendance and support for your safety committee meetings create a measure for percent attendance at safety meetings.

Creating a good mix of measures requires the identification of the absolutes that must occur and the areas that need to improve. Create a balanced mix of performance measures and upstream leading indicators. Keep your eye on the performance measures but drive the system with the leading indicators.

Manage by the Numbers!

Once you have measures in place manage by the numbers! Intervene and make modifications/improvements to both your S&HMS and to the metrics as needed. Management must embrace and manage by the metrics. This includes providing positive feedback, rewards, and holding the organization accountable starting with themselves.
Next month we will talk about a system of leading indicators, score cards, and dashboards.

To see an example SafePath Dashboard that can help you manage and publish metrics click here: SafePath KPI

KEEP YOUR QUESTIONS COMING AND I WILL DO MY BEST TO PROVIDE OR GET YOU ANSWERS Email me by clicking here.

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To see how the SafePath software can help manage all of your safety and VPP processes click here: SafePath VPP Master Control Plan

If you are struggling with issues such as establishing the proper mix of measures or misalignment, perhaps it’s time for assistance from an outside third party. Frequently a person from outside an organization can help facilitate change a lot easier than a person from within.

Evaluating VPP management systems is the core of my practice. If I can be of any assistance please give me a call at 303.499.4111 or Visit us on the web at: http://www.core-advantage.com.

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Exciting New Announcement: VPP FOUNDATION & SAFEPATH KPI

CoreAdvantage and TriageTraining has launched two new products in the SafePath product family, “VPP Foundation” and SafePath KPI. VPP Foundation is designed to explain the basics of the VPP model and helps you confidently build a path to certification. Model policies and a series of benchmarks are provided for each VPP sub-element. Publish VPP Foundation to a local area network or intranet server and it will help you educate everyone from executives to front line workforce in order to gain buy-in and commitment.

SafePath KPI is designed to enable you to develop and publish your key performance indicators

To learn more about VPP Foundation SafePath KPI or the SafePath product family click here: SafePath

 

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Web-enabled VPP Software
VPP Benchmarking, Program Development and Application Assistance
VPP Annual Program Evaluations
Leadership Coaching/Development
Leading Metrics
Behavioral Observation & Management Systems
Safety Culture Change and Perception Surveys
Root Cause Incident Investigation Systems and Training
Team Training and Meeting Management Skills
Custom Onsite Training


CoreAdvantage provides cutting edge solutions for the workplace. We build and integrate systems for OSHA Star VPP Certification,Safety Management, Culture Change, Behavior Based Approaches, or just basic OSHA compliance.

 

Contact Jerry Ryan, Ph.D., CIH at:

CoreAdvantage
1989 Hardscrabble PL.
Boulder, CO 80305
303.499.4111
jerry@core-advantage.com

Or Visit our website: www.core-advantage.com

 

 


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