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Multi Site VPP Rollout

Three very different companies will be highlighted here to demonstrate different but successful multi site VPP rollouts.

Company 1 is a large power generation corporation with multiple coal fired and hydro electric facilities. Their CEO challenged all sites to establish comprehensive safety management systems and to become VPP certified. Corporate EHS staff was thus tasked with developing 13 Star VPP sites.

Company 2 is a multi-national construction company that specializes in public works projects. Corporate EHS staff is using the OSHA VPP model for their safety management system and are encouraging VPP certification. Each site is responsible for creating the change needed for certification.

Company 3 is a multi-national pharmaceutical company. Because of poor past safety performance, the CEO challenged the organization to change. The OSHA VPP process was chosen for the initiative.

Challenges

Site Resources & Expertise, Lack of a Repeatable & Systematic Approach

The challenge for Company 1 was one of resources. A number of the sites were small and lacked the resources and expertise to develop the systems and culture VPP required on their own. Yet, for the process to create “real” results the corporate staff realized that they could not do it themselves. Rather, they could only encourage and support the individual sites.

The challenge for Company 2 was providing tools and a process to the individual sites that chose to step up to the VPP challenge. They needed to enable the sites to create the systems and culture needed but avoid unnecessarily long startup times and duplication of efforts from site to site.

The challenge for Company 3 was ensuring appropriate quality control before opening themselves up for an OSHA VPP certification review.

Solutions

Systematic Benchmarking, All Employee access to Standardized Policies & Procedures & Performance Dashboards

Working with Company 1, CoreAdvantage worked with several sites to create “model” systems, one for hydro facilities and one for the coal fired facilities. Model policies and procedures were created for every sub-element of the VPP model and published in the SafePath VPP Master Control Plan product. This not only allowed every employee, supervisor and manager on site to access all safety and VPP related procedures and processes but it also allowed the other sites to do the same. Once model sites were created, it allowed the other sites to benchmark to them. Using the processes, policies and procedures created at the prior sites, they could establish their own. The SafePath VPP Benchmarking tools and dashboards standardized how each site performed their benchmarking and self evaluations.

Company 2 did not use CoreAdvantage’s consulting services rather they just purchased the SafePath VPP Master Control Plan and VPP benchmarking products. Similar to Company 1 they established a model at their first site. Each subsequent site is now benchmarking against the established model using the SafePath Software tools.

Company 3 spent 2 years on their own creating VPP processes and cultures at each site. Each site was individually responsible for the implementation while Corporate EHS staff encouraged and provided support. To ensure appropriate quality at each site Company 3 sought an independent evaluation from CoreAdvantage.

Summary of Tools Used

SafePath VPP Benchmarking Tool – used for initial gap analysis & final benchmarking

SafePath VPP Master Control Plan – used to guide SMS development & provides a centralized web portal to all safety & VPP policies and procedures for all employees access

SafePath Performance Dashboard – used to manage to and display key leadership KPI’s

Results

VPP STAR Certifications at All Sites in 50% of Time Expected

Company 1’s first VPP site was developed internally before the CoreAdvantage engagement. CoreAdvantage was used starting on the second site. Using the SafePath process and software tools, Star VPP certification was achieved at the second site in half the time as the first. The first site is now benchmarking off of the second site in order to improve their processes and procedures. Now that models have been created and published, each subsequent site is leveraging the work that preceded them. At present, 3 of the 13 sites have been certified at the STAR level with the remaining 10 at various points in their development. It is expected all 13 will be certified in the next 24 months. The company has reported that there is no way that they could have created such large scale change in the short time line using just internal resources and attacking one site at a time.

Company 2 has received STAR certification at their first site and their 2nd site is at the beginning stages of benchmarking and process development. They reported that the timeline to certification on the first site was at least half of what they expected due to the systematic and efficient nature of the SafePath tools utilized. They expect each subsequent site to be more efficient than those before them due to the leverage effect of the tools.

Company 3 is finding that as a result of CoreAdvantage’s third party audits that each site still has process, leadership and employee engagement issues that need further work. They are now in the process of making those improvements utilizing SafePath tools and anticipate their first VPP certification to occur within a year.

Lessons Applied

Technology Solutions to Create Repeatable & Standardized Processes

The most efficient way to move multiple sites to VPP STAR certification at the same time requires the establishment of a company model. Once a model is established it allows subsequent sites to benchmark to a company specific example as opposed to a generic SHMS model. This significantly leverages internal resources and reduces the time and effort for the sites that follow.

It was reported by the sites that the combination of CoreAdvantage’s consulting services and SafePath software tools is a powerful one-two punch that created very efficient and large scale change quickly.